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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Twinkle James

October 12, 2026

5  out of  5
rating by Twinkle James
"Great customer service very patient"
We responded:
"Thank you so much, Twinkle, for your kind words and 5-star review! ⭐ We’re happy to hear that our team provided patient, attentive service and made your experience a positive one. We truly appreciate you trusting Byers Insurance Agency with your auto insurance and life insurance needs. Thank you for choosing our agency!"
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Nash Rehmann

October 10, 2026

5  out of  5
rating by Nash Rehmann
"Great experience !
Nagee is bigger then Kenny G !"
We responded:
"Nash we are so happy to hear Nagee was able to help you with your insurance needs. If you need anything in the near future please do not hesitate to reach out. Thank you for being a valued customer. "
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Luke V

October 9, 2026

5  out of  5
rating by Luke V
"Kellie was super helpful getting my policy set up in GA after moving here from out of state. He answered all my questions, and broke everything down in a way that I can understand without feeling overwhelmed. Thanks again for the help!"
We responded:
"Thank you so much, Luke, for the wonderful review! We’re glad we could help make your transition to Georgia a little easier! Moving to a new state comes with enough changes, so making sure you understand your auto insurance coverage without feeling overwhelmed is important to us. We truly appreciate you choosing Byers Insurance Agency and trusting us to help you get settled. Welcome to Georgia, and thank you for your business! ⭐"
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Omar Robinson

September 29, 2026

5  out of  5
rating by Omar Robinson
"My agent jevaugn was awesome he was able to give me a good qoute and got me running. He made the process easy"
We responded:
"Thank you, Omar! We’re so glad Javan was able to provide you with a great quote and make the entire process easy from start to finish. We appreciate you choosing Byers Insurance Agency and taking the time to recognize Javan for the great service!"
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Shari Winne

September 29, 2026

5  out of  5
rating by Shari Winne
"Gage from State Farm was super helpful and polite. Very quick response time. Always pleasant to talk to."
We responded:
"Thank you so much for the kind review! We’re glad Gage was helpful, responsive, and made your auto insurance experience a pleasant one.
We appreciate you trusting Gage and our team with your auto insurance needs. We’re always here whenever you need us!"
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laken livesay

September 25, 2026

5  out of  5
rating by laken livesay
"Gage made the experience simple and easy to get my policy going! 10/10 recommend
⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the 5-star review and recommendation! We’re glad Gage made getting your life insurance policy started simple and easy.

Providing a smooth experience and making it easy to reach our team is exactly what we strive for. We appreciate you trusting Gage and our team with your life insurance needs!"
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Samuel Wang

September 4, 2026

5  out of  5
rating by Samuel Wang
"gage is awesome :))))"
We responded:
"Thanks for the kind words! We are so happy Gage was able to provide excellent service, and thank you for choosing Byers Insurance Agency - State Farm for your car insurance."
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G Murray

August 14, 2026

5  out of  5
rating by G Murray
"Superb customer service... Kellie has a great team surrounding her! Shout out to Ms. Regina, such great energy with our recent interaction. I definitely feel valued as a customer! Thanks all!!

I wanted to rave some more about Kelly's team and also highlight the help I received from Gage! He's very personable, communicative, and mindful. He did his best to explain my new policy and found ways to help me save. Thanks again for the superb service!!"
We responded:
"Thanks for the kind words! We’re happy to hear Regina was able to help you with your insurance needs. We are always here for our customers!! "
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Kemi

August 11, 2026

5  out of  5
rating by Kemi
"Gage did great. He made me feel at ease and explained everything perfectly. Thank you."
We responded:
"Kemi, we're thrilled that Gage Dodson was able to make you feel at ease and explain everything in a way that made sense to you. It's clear that you valued the personal touch he brought to getting you set up and taken care of. We appreciate you warmly and hope you'll refer your friends and family to us if they need help with their insurance needs.
Byers Insurance Agency - State Farm"
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Alena Noelle

August 10, 2026

5  out of  5
rating by Alena Noelle
"I recommend Gage to help you out with all your insurance questions and needs. He breaks it down well. Very great experience."
We responded:
"Alena, thank you for the kind words. We're so glad Gage was able to break everything down and make your life insurance questions easy to understand. It's great to hear you had a great experience getting your needs taken care of. We hope you'll send your friends and family our way too.
Byers Insurance Agency - State Farm"
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Cathy Davis

August 5, 2026

5  out of  5
rating by Cathy Davis
"WAS VERY NICE HELP ME WITH ALL MY QUESTIONS AND PUT MY HOME INSURANCE WITH IT. THANK YOU 👍🏾"
We responded:
"Cathy, we're thrilled you had a great experience getting your home insurance set up and that we could answer all your questions. You're valued and we appreciate the trust you've placed in us. We hope you'll tell your friends and family about your positive experience with our agency!
Byers Insurance Agency - State Far"
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Sherry Faulkner

August 4, 2026

5  out of  5
rating by Sherry Faulkner
"Javan was very helpful and knowledgeable! He explained everything, and was very patient! I would recommend him to anyone!"
We responded:
"Sherry, thank you for the review, and we are glad to hear Javan was able to explain everything to you. "
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W Thompson

August 3, 2026

5  out of  5
rating by W Thompson
"Javen did an amazing job offering me the best policy based on my needs and making sure I received all of my discounts."
We responded:
"W, we're thrilled to hear that Javen made such a great impression and helped you find the right fit for your car insurance needs. It's wonderful that you felt taken care of throughout the process. We're grateful for customers like you and hope you'll refer your friends and family to us.
Byers Insurance Agency - State Farm"
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Shea Flynn

July 31, 2026

5  out of  5
rating by Shea Flynn
"Gage was great in helping me tailor my insurance package to get the coverage I needed and fit within my desired budget. Most pleasant insurance experience I’ve ever had."
We responded:
"Shea, we're thrilled you had a great experience with Gage Dodson, who helped you get set up with the right coverage. It's wonderful that you felt taken care of and that we could help you find options that fit your needs. We appreciate your trust in us and hope you'll refer your friends and family to our agency.
Byers Insurance Agency - State Farm"
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Ali Inal

July 10, 2026

5  out of  5
rating by Ali Inal
"⭐⭐⭐⭐⭐

Celestina was a pleasure to work with. She was friendly, professional, and took the time to answer all of my questions clearly. She made the process smooth and easy, and I really appreciated her prompt communication and willingness to help. Excellent customer service. I highly recommend Celestina at the Kellie Byers State Farm team!"
We responded:
"Ali, we're so glad you had a great experience getting set up and taken care of! It's clear that Celestina's friendly and professional approach made a big difference for you. We appreciate your kind words and hope you'll refer your friends and family to us when they need help.

Byers Insurance Agency - State Farm"
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Angelica Brinson

June 15, 2026

5  out of  5
rating by Angelica Brinson
"Javan Brown was very helpful, answered all the questions I had. He also walked me through setting up my app."
We responded:
"We appreciate you valuing Javan's helpfulness and expertise. We're glad he could answer all your questions and set you up for success. We hope you'll refer friends to our agency.
- The Byers Insurance Agency Team"
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Marshall Monarchik

May 31, 2026

5  out of  5
rating by Marshall Monarchik
"Gage Dodson was great to work with. I would trust him to take care of all of my insurance needs in the future!"
We responded:
"Thank you, Marshall! Gage works hard to make sure every customer understands their options and feels confident in their coverage. We are glad that came through in your experience and we look forward to being your go-to for all your insurance needs!"
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Joseph Brenner

May 27, 2026

5  out of  5
rating by Joseph Brenner
"Great experience. Notified me of all my options and walked me through everything like a pro."
We responded:
"Thank you, Joseph! Knowing you felt informed and walked through all your options on your vehicle insurance means everything to us. That is exactly the experience every customer deserves. We appreciate you and look forward to taking care of you!"
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James Lewis

May 14, 2026

5  out of  5
rating by James Lewis
"Great experience with Javan of Kelly Byers Setting up bundled car and homeowners insurance. Thanks."
We responded:
"Thank you, James! We are so glad Javan made setting up your auto and home bundle a great experience. Protecting both your vehicle and your home under one plan is a smart move, and we are happy to help you get there. We appreciate you choosing Byers Insurance Agency… State Farm!"
Profile photo of Areonia Edwards

Areonia Edwards

May 8, 2026

4  out of  5
rating by Areonia Edwards
"I’m so happy to be part of the State Farm family! Gag was incredibly helpful and saved me over $100 on my insurance bill. He was very knowledgeable and answered every question I had. Thanks, Gag"
We responded:
"Areonia, welcome to the State Farm family! Gage genuinely loves answering every question and making sure folks feel confident in their auto insurance, so it makes our day to hear he did exactly that for you. Thank you for trusting our team with your vehicle coverage. We're here whenever you need us.
Byers Insurance Agency - State Farm"
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Kelly Todd

May 7, 2026

5  out of  5
rating by Kelly Todd
"Javan was very helpful and nice to work with."
We responded:
"Kelly, thank you! Javan brings that same energy to every customer he works with on their insurance. We appreciate you taking the time to share, and we're so glad you had a great experience with him.
Byers Insurance Agency - State Farm"
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Jimecia Bailey

April 23, 2026

1  out of  5
rating by Jimecia Bailey
"As a customer, my experience with this car insurance company has been extremely disappointing. From the start, the pricing seemed reasonable, but over time my premiums kept increasing without any clear explanation. When I needed help getting certain information the process was slow and frustrating, with long wait times and very little communication from the company. I often felt like I had to chase them down myself, and when I did speak to representatives, they were not very helpful or understanding. Instead of feeling supported during a stressful situation, I was left feeling ignored and undervalued as a customer.
Overall, I would not recommend this agent to anyone looking for reliable and responsive car insurance cover."
We responded:
"Jimecia, our team over-communicates with our customers, on coverage questions, account updates, and past-due notices alike. The experience you're describing isn't how this office runs. If there's something specific we can address, call us at 404-343-0448.
Byers Insurance Agency - State Farm"
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Toni Watson

April 1, 2026

5  out of  5
rating by Toni Watson
"Reevaluate my plan with Stste Farm agent Kellie Byers and was not not disappointed."
We responded:
"Thank you so much for your kind words and for trusting Kellie Byers with your car insurance needs! We’re delighted to hear that your plan reevaluation went smoothly and that you were pleased with the service. If you have any further questions or need assistance with your car insurance or any other services, please don’t hesitate to reach out. We’re here to help!"
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Casey

April 1, 2026

1  out of  5
rating by Casey
"I have been trying to get in contact about my policy for a week and have been completely stonewalled by them"
We responded:
"Thank you for bringing this to our attention. We sincerely apologize for the frustration you’ve experienced trying to reach us. Unfortunately, we have been unable to locate your information in our system based on the details provided. To assist you as quickly as possible, could you please contact us directly at 404-343-0448 with your policy number or any additional information? We are committed to resolving this issue promptly and appreciate your patience."
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Robert Watson

March 31, 2026

5  out of  5
rating by Robert Watson
"Agent Javen Brown was professional in all aspects in explaining in detail the car insurance options and what best met my needs. Was able to bundle for additional savings as well. It was a blessing and pleasure to conduct business with Javen especially since it is quite difficult to find insurance representation that are upfront and provide legitimate customer service."
We responded:
"Thank you, Robert, for the feedback. Great to hear Javan Brown Jr. walked you through your car insurance options clearly and professionally. If any questions come up, just reach out. Thanks for choosing Byers Insurance Agency - State Farm."