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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keenan Villareal

Keenan Villareal

November 11, 2024

5  out of  5
rating by Keenan Villareal
"Bryan was extremely helpful and friendly. I actually debated switching insurance providers, but Bryan made the process easy which made me decide to stay with State Farm."
We responded:
"Keenan, Thank you for taking the time to leave such a wonderful review! We truly appreciate your trust in us for your car insurance. It’s fantastic to hear that Bryan was able to assist you in such a meaningful way and make the process seamless. We’re delighted that you chose to stay with State Farm, and we’re here to support you whenever you need us. If you have any questions or need further assistance, please feel free to reach out!"
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Jarrell Brown

November 1, 2024

5  out of  5
rating by Jarrell Brown
"As a new customer of State Farm, I’m really impressed with the level of service I’ve received. The process of signing up for my auto and home owners insurance was smooth and hassle-free. My agent Javan was attentive, answering all my questions and helping me find the best coverage options for my needs. I appreciate the clear communication and the time he took to explain everything, making sure I felt comfortable with my choices. The online tools are user-friendly, allowing me to manage my policies easily. Overall, I’m very satisfied with my experience so far and feel confident that I made the right choice with State Farm! Jarrell!!!"
We responded:
"Jarrell, Thank you so much for your fantastic review! We are thrilled to hear that your experience as a new customer with State Farm has been so positive. It's great to know that Javan was attentive and helped you find the best coverage options for your auto and homeowners insurance. We pride ourselves on clear communication and ensuring our customers feel comfortable with their choices. We’re also glad you found our online tools user-friendly for managing your policies. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"
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kwame parris

November 1, 2024

5  out of  5
rating by kwame parris
"Great customer service and answers all my questions"
We responded:
"Kwame, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Kelsey and that all your questions were answered. Your satisfaction is our top priority, and we’re glad we could assist you with your car insurance plan. If you ever need further assistance or have more questions, please don’t hesitate to reach out. We appreciate your trust in us!"
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Danathia F

October 29, 2024

5  out of  5
rating by Danathia F
"Kellie was amazing , she helped me find a plan that was perfect for me ! She was very patient , kind , and reliable! I appreciate the help thank you so much !"
We responded:
"Danathia, Thank you so much for your wonderful review! We truly appreciate you trusting us to put together your insurance plan. It’s fantastic to hear that Kelsey provided you with such exceptional service—her patience, kindness, and reliability are qualities we value greatly. We’re thrilled that you found a plan that is perfect for you. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thank you once again for your kind words!"
Profile photo of Katherine Bryant

Katherine Bryant

October 11, 2024

2  out of  5
rating by Katherine Bryant
"I would have loved to give a 5 star but the ball was dropped on communication with the agent I was working with. Over all I am satisfied with the coverage but communication needs to be better."
We responded:
"Katherine, Thank you for your feedback regarding your onboarding process. We apologize for any communication issues you experienced and appreciate your willingness to provide us with more details. We value your feedback and will work diligently to improve our communication practices to ensure a smoother onboarding process for all our clients. We are grateful for your understanding and the opportunity to address your concerns."
Profile photo of Gabriella Maenner

Gabriella Maenner

October 9, 2024

5  out of  5
rating by Gabriella Maenner
"Bryan was amazing!! Extremely professional, kind and very thorough explaining all my options! Great at communicating quickly to get me and my family taken care of. We recently moved to a different state and were in search of a new insurance company. He got us fantastic coverage and a great price! 5 stars is not enough!!!!!!! So glad I found him! Absolutely wonderful in every way!!!!!"
We responded:
"Gabriella, Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that Bryan provided you with exceptional service. We're glad he was able to help you and your family find the right insurance coverage at a great price. Your kind words mean the world to us, and we look forward to serving you in the future."
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Savannah Bishop

October 6, 2024

5  out of  5
rating by Savannah Bishop
"Kelsey is so great - responsive, helpful, and knowledgeable. I’m able to handle almost all questions and policy changes via text. So convenient for someone with a busy schedule."
We responded:
"Savannah, Thank you for your kind words and positive feedback! We are thrilled to hear that our team, especially Kelsey, has been responsive, helpful, and knowledgeable in assisting you. We understand the importance of convenience, especially for individuals with busy schedules, and we are glad to provide you with the ability to handle most questions and policy changes via text. We appreciate your support and look forward to continuing to serve you."
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Judene Josephs

October 5, 2024

5  out of  5
rating by Judene Josephs
"I had a great experience working with Kellie and her team. She spent time explaining the details of the insurance I needed and that was greatly appreciated! I would recommend her to anyone looking for renters insurance"
We responded:
"Judene, Thank you for your wonderful review of Kellie Byers State Farm! We are thrilled to hear about your positive experience with Kellie and her team, especially Kelsey. Kelsey's dedication in ensuring you understood the details of your renters insurance needs is greatly appreciated. We value your recommendation and are always here to assist you in the future. Thank you again for choosing our services!"
Profile photo of Key W

Key W

October 2, 2024

5  out of  5
rating by Key W
"Kelsey service was great! No issues and fast!"
We responded:
"Key, Thank you so much for your kind words! We're thrilled to hear that Kelsey provided you with great service and a smooth experience. We always strive for fast and hassle-free service, and it's wonderful to know we met your expectations. If you ever need anything else, don’t hesitate to reach out!"
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Taylor Wegelin

September 17, 2024

5  out of  5
rating by Taylor Wegelin
"Super efficient and easy to talk to! So grateful for her help!!"
We responded:
"Dear Taylor, Thank you for choosing Kellie Byers - State Farm as your insurance provider. We appreciate your kind review and are thrilled to hear that Kelsey was able to provide you with excellent service. We strive to consistently deliver exceptional experiences to all our clients, and we're glad that Kelsey met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your support! Best regards, Kellie Byers - State Farm"
Profile photo of Sascha Stryker

Sascha Stryker

September 8, 2024

5  out of  5
rating by Sascha Stryker
"I had a great experience working with Bryan to take care of getting my car insurance switched over! He was knowledgeable and made himself readily available throughout the entire process. Thank you!"
We responded:
"Sascha, Thank you so much for choosing us for your car insurance needs! We greatly appreciate your kind words and are thrilled to hear about your positive experience working with Bryan. We pride ourselves on providing excellent customer service, and it's wonderful to know that Bryan was knowledgeable and readily available throughout the entire process. We'll be sure to pass along your compliments to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Thank you once again for your trust and for taking the time to share your feedback. We look forward to serving you in the future."
Profile photo of Hossein Zakeri

Hossein Zakeri

August 29, 2024

5  out of  5
rating by Hossein Zakeri
"Kelsey walked me through and clearly described all my options. She is very knowledgeable and helpful!"
We responded:
"Hossein, Thank you for your kind words! We're thrilled to hear that Kelsey was able to assist you with your insurance needs. It's great to know that she provided clear explanations and guided you through all your options. We appreciate your feedback on her knowledge and helpfulness. If you have any more questions or require further assistance, please don't hesitate to reach out. "
Profile photo of Anush Venkataraman

Anush Venkataraman

August 22, 2024

5  out of  5
rating by Anush Venkataraman
"Worked with Bryan - great service and very helpful. Advised me on the best, ideal options and got me a great deal. Easy to reach by call and got my insurance processed in an hour!"
We responded:
"Anush, Thank you for taking the time to leave us a positive Google review! We're thrilled to hear that you had a great experience working with Bryan at Kellie Byers - State Farm. Providing excellent service and being helpful to our customers are values we strive to uphold. We're glad that Bryan was able to advise you on the best and ideal car insurance options for your needs. Our team is dedicated to finding the right coverage that fits your requirements and budget. It's wonderful to hear that Bryan was able to secure a great deal for you."
Profile photo of Neal Clay

Neal Clay

August 22, 2024

5  out of  5
rating by Neal Clay
"Great and professional."
We responded:
"Neal, Thank you so much for your wonderful Google review! We're thrilled to hear that you had a great and professional experience with Kellie Byers- State Farm. Providing excellent customer service is our top priority, and we're glad that we were able to meet your expectations. We are excited to have the opportunity to assist you with your auto and home insurance needs. Our team is committed to finding the best insurance solutions tailored to your specific requirements. Whether it's ensuring your vehicles are protected on the road or safeguarding your home and belongings, we're here to help."
Profile photo of mark kline

mark kline

August 15, 2024

5  out of  5
rating by mark kline
"Bryan G. was great! He returned my car promptly and added a new vehicle in no time. Plus was able to add discounts ! Thanks !"
We responded:
"Mark, Thank you for the positive feedback! We're thrilled to hear that Bryan provided excellent service and efficiently handled your new car insurance and discounts. If you need any further assistance with your insurance needs, feel free to reach out!"
Profile photo of Diana Lorenzo

Diana Lorenzo

August 14, 2024

5  out of  5
rating by Diana Lorenzo
"Bryan was amazing. He was very friendly and did my quoting pretty fast. Great customer service"
We responded:
"Diana, Thank you for your kind words! We're delighted to hear that Bryan provided friendly and efficient service with your car insurance quote. If you have any more questions or need further assistance, don’t hesitate to reach out."
Profile photo of Zach Brunson

Zach Brunson

August 14, 2024

5  out of  5
rating by Zach Brunson
"Bryan was extremely helpful. I was handling a move with overlapping leases and he was able to get everything sorted out with my renter's insurance by the end of the day. He even worked late to help ensure that everything was in order in time."
We responded:
"Zach, Thank you for the great review! We're thrilled to hear that Bryan was able to assist you with your renter's insurance so effectively during your move. It's wonderful to know he went the extra mile to ensure everything was sorted out on time. If you need any further assistance, feel free to reach out!"
Profile photo of Lucas Kuhn

Lucas Kuhn

August 8, 2024

5  out of  5
rating by Lucas Kuhn
"Bryan is awesome, he saved me money and always answers the phone."
We responded:
"Lucas, Thank you for the fantastic feedback! We're delighted to hear that Bryan not only helped you save money on your car insurance but is also consistently available to assist you. If you need any further support, don’t hesitate to give us a call!"
Profile photo of Nhora Plehn

Nhora Plehn

August 8, 2024

5  out of  5
rating by Nhora Plehn
"Kellie offered me a great customer services and great options."
We responded:
"Nhora, "Thank you so much for your kind words! We’re thrilled to hear that Kellie provided you with excellent customer service and great insurance options. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs. If you ever have any questions or need further assistance with your coverage, don’t hesitate to reach out!""
Profile photo of Sharnese Johnson

Sharnese Johnson

August 6, 2024

5  out of  5
rating by Sharnese Johnson
"Bryan is the best! I was working with him over the phone to add a driver to my policy and he was beyond helpful. Very positive and uplifting attitude, patient and explains everything throughly. He also gives you suggestions or recommendations that could accommodate your needs but never pressures you. The most pleasant person to work with! 5 stars⭐️⭐️⭐️⭐️⭐️"
We responded:
"Sharnese, Thank you for your wonderful review! We're so glad to hear that Bryan provided you with excellent service and support while handling your auto insurance needs. His positive attitude and thorough explanations are exactly what we strive for. We're grateful for your 5-star rating and appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out! "
Profile photo of Megan Romero

Megan Romero

July 16, 2024

5  out of  5
rating by Megan Romero
"I dealt with a few people, but mainly Bryan for my new policy. All my questions were answered and all issues were quickly resolved. He was beyond wonderful, polite, and the whole process was easy. Bryan was a great conversationalist and it felt like talking to friend. This a very well run business!"
We responded:
"Megan, Thank you for your fantastic review! We're delighted to hear that Bryan made your insurance experience smooth and enjoyable. It's wonderful to know that his politeness and conversational skills helped you feel at ease. We appreciate your kind words and are glad you find our business well-run. If you have any more questions or need assistance with your insurance in the future, feel free to reach out! "
Profile photo of Andrew Knight

Andrew Knight

June 19, 2024

5  out of  5
rating by Andrew Knight
"Kelsey was great to work with and made the entire insurance process very easy to navigate. Also got a discount on my car insurance!"
We responded:
"Andrew, Thank you so much for your wonderful review! We're delighted to hear that Kelsey provided you with exceptional service and made the insurance process easy for you. It's always our goal to make sure our customers have a smooth experience. We're also glad we could help you save with a discount on your car insurance! If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your trust in us!"
Profile photo of Andrew Dunn

Andrew Dunn

June 19, 2024

5  out of  5
rating by Andrew Dunn
"Kellie Byers and her team are consummate professionals. My agent, Bryan Gillespie, went above and beyond the call of duty in assisting me with my policy. I give them my highest recommendation for their service and professionalism."
We responded:
"Andrew, Thank you so much for your kind words and for choosing Kellie Byers - State Farm! We're thrilled to hear about your positive experience with Bryan Gillespie and our team. Providing exceptional service and going above and beyond for our customer is what we strive for every day. Your recommendation means a lot to us. If there's anything else we can assist you with regarding your insurance needs, please don't hesitate to reach out. We're here to help"
Profile photo of Jalysa Choppy

Jalysa Choppy

June 18, 2024

5  out of  5
rating by Jalysa Choppy
"Bryan has been the absolute best State Farm agent that I’ve had the pleasure of working with! Any needs or issues that I have had concerning my car insurance he has fixed for me immediately. He was even nice enough to answer me when he was on vacation and most people don’t usually answer their phones. He is the absolute only reason why I choose to stick with Kellie buyers office and will continue to stick with State Farm. I would most definitely recommend him!"
We responded:
"Jalysa, Thank you so much for your glowing review! We're thrilled to hear that Bryan has provided you with outstanding service and promptly addressed your car insurance needs, even while on vacation. At Kellie Byers - State Farm, we strive to deliver excellent customer service, and Bryan exemplifies that commitment. Your recommendation and loyalty mean a lot to us. If there's anything else we can do for you regarding your insurance, please don't hesitate to reach out. We look forward to continuing to serve you!"
Profile photo of Jasmine McCormick

Jasmine McCormick

June 14, 2024

5  out of  5
rating by Jasmine McCormick
"Kellie Byers agency is always helpful & prompt whenever needed. I’m glad I found them after moving to Atlanta. The agent I spoke to Bryan was especially helpful as he helped me on his off day and was very friendly and helpful. Thank you!"
We responded:
"Jasmine, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team, especially Bryan. Providing helpful and friendly service is always our top priority, and we're delighted that we could assist you, even on Bryan's day off. We appreciate your trust in us to help provide you with auto and renters insurance, and we look forward to continuing to serve you here in Atlanta. If you ever need anything else, please don't hesitate to reach out. "