Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bianca Jones

Bianca Jones

February 19, 2026

5  out of  5
rating by Bianca Jones
"Alex and Javan was awesome and made the process very easy."
Profile photo of Donna Holland

Donna Holland

February 16, 2026

5  out of  5
rating by Donna Holland
"Javan was amazing. I didn’t understand my bill and he explained it thoroughly. He also took the time out to explain ways that I could save money. I really appreciate his time and professionalism."
We responded:
"Donna, thank you so much for taking the time to share this! Javan is truly one of the best at breaking down insurance details in a way that actually makes sense - we're lucky to have him on our team. It sounds like he gave you the clarity you needed, and that's exactly what we're here for. We know insurance questions can feel overwhelming, so we're glad Javan could help. Thanks for trusting Byers Insurance Agency - State Farm with your coverage!"
Profile photo of Ezechiel Daos

Ezechiel Daos

February 16, 2026

5  out of  5
rating by Ezechiel Daos
"I was on the phone with Jonathan and he made this experience tremendously easy! He stayed with me on the phone throughout the whole process, including when I cancelled my policy with my previous insurance. Very professional, clear, and friendly!"
We responded:
"Ezechiel, thank you so much for taking the time to share this! Jonathan is absolutely fantastic at what he does, and I'm so glad he could walk you through everything and make it feel easy. That's exactly what we're here for - making sure your insurance needs are handled without the stress or confusion. We're lucky to have him on our team! Thanks again for trusting us with your business here at Byers Insurance Agency - State Farm."
Profile photo of Clarissa Puryear

Clarissa Puryear

February 16, 2026

5  out of  5
rating by Clarissa Puryear
"State Farm provided me with excellent service, I worked with Jonathan at the office of Kellie Byers. He was knowledgeable and responsive to my questions and concerns throughout the process as he set up my vehicle policy!"
We responded:
"Clarissa, thank you so much for the kind words! Jonathan is fantastic to work with, and we're so glad he took great care of you. It's reviews like yours that remind us why we love what we do — making sure every customer gets the insurance service they deserve. We're honored to have you as part of the Byers Insurance Agency - State Farm family!"
Profile photo of Everything about floors

Everything about floors

January 29, 2026

5  out of  5
rating by Everything about floors
"Very happy, Jonathan did a great job to me, I definitely recommend"
We responded:
"Thank you so much for the recommendation. We’re glad to hear Jonathan took great care of you and made the process a positive experience.

We appreciate you trusting our team with your life insurance and auto insurance needs, and we’re always here if you need anything moving forward."
Profile photo of Cathy Willingham

Cathy Willingham

January 21, 2026

5  out of  5
rating by Cathy Willingham
"Good news this Evening !!State Farm has always done me justice and they also are doing it again. I like the rates they are good as well so I just wanna say you cannot go wrong with this company."
We responded:
"Cathy, that "good news this evening" energy is exactly what we love to hear! When you've been with us long enough to say we keep doing right by you, that means the world to our team. Great rates and great service — that's what we're here for. Thank you for choosing Byers Insurance Agency - State Farm and for spreading the word!"
Profile photo of Dylan Cross

Dylan Cross

January 20, 2026

5  out of  5
rating by Dylan Cross
"Set up property insurance with Jonathan. He was great to work with and got me a policy with quality coverage at a reasonable rate."
We responded:
"Thank you for taking the time to share your experience. We appreciate you trusting our insurance office with your property insurance needs. Jonathan takes pride in making the process smooth and helping customers secure quality insurance coverage at a reasonable rate. We’re glad he delivered that for you, and we’re here anytime you need support with your policy or future insurance questions."
Profile photo of mahari

mahari

January 19, 2026

5  out of  5
rating by mahari
"Javan was very quick and easy which is how all these insurance companies need to be. Perfect thanks."
We responded:
"Thank you for the great feedback. We are glad to hear that Javan made the process quick and easy, because that is exactly how insurance should be. We appreciate you trusting Kellie Byers - State Farm with your insurance needs and look forward to continuing to provide efficient, reliable service whenever you need us."
Profile photo of awa seck

awa seck

January 15, 2026

5  out of  5
rating by awa seck
"Jonathan was a great rep. Lovely conversation and has terrific customer service 100/10 highly recommend talking to Jonathan to get the best quote! Thank you Jonathan!"
We responded:
"Thank you so much for the kind words and for taking the time to leave this review. We’re glad to hear Jonathan provided such a great experience and top-tier customer service. Helping customers find the right insurance coverage and a competitive quote is always our priority, and we appreciate you trusting our office for your car insurance needs. Thank you again for choosing Kellie Byers – State Farm."
Profile photo of Shedonna G Mattox

Shedonna G Mattox

January 14, 2026

5  out of  5
rating by Shedonna G Mattox
"Javon
Thank you for making my experience with State Farm worth the time. You’re attentive and going the extra mile to make sure that I received the best option possible was outstanding. Keep up the hard work."
We responded:
"Thank you so much for your thoughtful review! Bryan truly exemplifies professionalism and dedication, and we’re thrilled to hear he made your experience with State Farm exceptional. Your kind words mean a lot, and we’ll be sure to share them with him. We’re here for you anytime you need us!"
Profile photo of Charity Olocha

Charity Olocha

January 13, 2026

5  out of  5
rating by Charity Olocha
"I had the greatest pleasure of Jonathan handing a situation that has been challenge since November 2025. Not only was he professional, but he was personable and compassionate towards my issue. Kelly Byers has a true gem on their hands. Jonathan thank you truly for everything you have helped me with."
We responded:
"Thank you for taking the time to share your experience. We appreciate you trusting us with your insurance needs, especially during a challenging situation. Jonathan’s professionalism and compassion are exactly what we strive to provide every client. Thank you for choosing Kellie Byers – State Farm. We are always here when you need support with your insurance."
Profile photo of Christopher Shumate

Christopher Shumate

January 13, 2026

5  out of  5
rating by Christopher Shumate
"I’ve had State Farm insure my car for a while now, and I can honestly say that those out at Kellie Byers are awesome! Jonathan was able to navigate me through getting an even better discount than I had been getting before, which is always great. I highly recommend anyone shopping around for car or any other kind of insurance to check them out here!"
We responded:
"Thank you so much, Christopher, for taking the time to leave such a thoughtful review. We truly appreciate you trusting Kellie Byers – State Farm Insurance with your insurance needs.

We are glad to hear that Jonathan was able to review your policies, find additional insurance discounts, and make sure your coverage was customized to better fit you. Helping our customers save money while still having the right protection across their insurance is always a priority for our team.

Thank you for recommending our agency to anyone shopping for insurance coverage. We value your business and look forward to continuing to serve you with personalized, reliable insurance solutions."
Profile photo of Susan Silvers

Susan Silvers

December 29, 2025

5  out of  5
rating by Susan Silvers
"Javon was so helpful. He is a great resource!"
We responded:
"We're grateful to have you as a valued customer and glad Javan could be a helpful resource for you. Your feedback means a lot to us, and we'll make sure to share your compliments with him. If there's ever anything else you need, we're here to help!"
Profile photo of BARBARA OLIVER

BARBARA OLIVER

December 16, 2025

5  out of  5
rating by BARBARA OLIVER
"Received a call from Javan B with quoted switched insurance. He was very Knowledgeable and professional with a lot of patience. Thank you very much for your expertise. Great Experience.

**New Review Today December 16,2025**
Thank you Johnathan for your super service and being Great at what you do. Your recommendations for saving and all you are appreciated!!👏🏻 💐"
We responded:
"Barbara,

Thank you so much for your continued trust and kind words! We’re thrilled to hear that Jonathan’s recommendations and service have made a positive impact for you again. He truly appreciates your appreciation and is always here to help you find the best solutions. We look forward to assisting you anytime you need! 🌟👏🏻💐"
Profile photo of Rafael Rivero

Rafael Rivero

December 16, 2025

5  out of  5
rating by Rafael Rivero
"Jonathan Youngblood was exceptional !! Helpful and looking out for me to make sure I have the best coverage !! Kudos to him and the entire team !!!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled that Jonathan could guide you through your life insurance, vehicle insurance, and renter’s insurance choices, ensuring you feel confident and well-covered. Jonathan truly cares about looking out for each client like family, and it means a lot to hear his efforts made a difference for you. We’ll share your kind words with him and the team—they’ll be motivated by your appreciation! Please don’t hesitate to reach out anytime if you have questions or need assistance down the road."
Profile photo of Mercibella nova

Mercibella nova

December 11, 2025

5  out of  5
rating by Mercibella nova
"Just rejoined Kellie Byers State Farm. My agent, Javan Brown was Super Helpful in getting me a great new deal and all the ways I can get good discount. He is amazing! So glad I came back! Thank you!!!!"
We responded:
"Thanks so much for coming back to us, Kellie Byers - State Farm! Javan’s really awesome at finding those great car insurance deals and discounts, and we’re happy he could help you save. It’s great to have you back with State Farm! If you ever need anything else, just give us a shout."
Profile photo of Blackberry Mcdowell

Blackberry Mcdowell

December 10, 2025

5  out of  5
rating by Blackberry Mcdowell
"Jonathan was such a great help to me, I'm going through a lot and yet he comfort me and handled business for me at the same time. Thank you Jonathan it was a pleasure."
We responded:
"Jonathan truly cares about making sure you feel supported while taking care of your life insurance needs. We’re grateful he could be there for you during a tough time and still get everything handled smoothly. Thanks for sharing your experience—it means a lot to us!"
Profile photo of Jack H

Jack H

December 9, 2025

5  out of  5
rating by Jack H
"Javan is very responsive and made sure I got the best deal on my insurance."
We responded:
"Thank you so much for your kind words! Javan really appreciates hearing that you felt supported and helped in finding the best insurance deal. He’s always here to make sure you get exactly what you need. Please don’t hesitate to reach out anytime—you’re in great hands!"
Profile photo of Nathaniel Ward

Nathaniel Ward

December 2, 2025

5  out of  5
rating by Nathaniel Ward
"Thank you to Miranda from State Farm!!😝Insurance calls are ones I like to avoid but Miranda was kind, helpful, and personable! Helped me with what I called for and followed up with me afterwards :)"
We responded:
"Thank you for sharing this! We’re so happy that Miranda was able to help you. We appreciate your business (and the 5 stars ⭐️)! "
Profile photo of Tarek Erfan

Tarek Erfan

November 25, 2025

5  out of  5
rating by Tarek Erfan
"Excellent insurance options.
Jonathan was awesome and provide excellent quotes and offers."
We responded:
"Thank you for that! We’re so happy to help you, and we’re glad Jonathan was awesome to work with! "
Profile photo of Lindsay Pennington

Lindsay Pennington

November 20, 2025

5  out of  5
rating by Lindsay Pennington
"Jonathan was very attentive and quick at getting our policies set up. Working with State Farm has been the best insurance company for our family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jonathan was attentive and efficient in setting up your vehicle insurance policies. At State Farm, we are committed to providing the best insurance experience for families like yours. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
Profile photo of Neal Clay

Neal Clay

November 19, 2025

5  out of  5
rating by Neal Clay
"What can I say about. Mr. Javan , well equipped to do his job. So very helpful with me and answering all of my questions. State Farm is very lucky to have him. He was very polite and professional. You don't get that great customer service.All the time, and it's good to have. Thank you Mr. Javan for all of your help, making the as easy as possible for me and my family. Keep up the good work. You will go a long way with great customer service. Thank you"
We responded:
"Thank you for your kind words and thoughtful review! We're delighted to hear that Mr. Javan provided you with polite, professional, and helpful service while addressing all your insurance questions. At State Farm, we strive to make the insurance process as easy and smooth as possible for you and your family. We appreciate your support and will be sure to share your compliments with Mr. Javan. Thanks again for choosing us!"
Profile photo of Bennie Fields

Bennie Fields

November 18, 2025

5  out of  5
rating by Bennie Fields
"Jabari was awesome in helping me out with all of my insurance needs."
We responded:
"Thank you for your wonderful review! We're glad to hear that Javan was able to assist you effectively with all of your insurance needs. Providing customized policies, whether for your vehicle or renter's insurance, is our priority. We appreciate your trust and look forward to serving you again!"
Profile photo of GAPeach0516

GAPeach0516

November 17, 2025

5  out of  5
rating by GAPeach0516
"Johnathan is the best person I've ever met!!! Amazing customer service, need more like him!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Johnathan provided you with exceptional customer service. We always strive to offer the best support, especially when it comes to navigating your insurance needs. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Christopher Parsons

Christopher Parsons

November 17, 2025

5  out of  5
rating by Christopher Parsons
"Think you to Jonathan"
We responded:
"Thank you for taking the time to leave us a review, Christopher! We greatly appreciate your business!"