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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooke Truitt

December 11, 2024

5  out of  5
rating by Brooke Truitt
"Bryan at State Farm Kellie Byers has been very helpful, any question I’ve had for him he has delivered. He helped me and my family get our new insurance all set up for our new car and had great advice on the level of coverage that we needed. Highly recommend!"
We responded:
"Brooke, Thank you so much for your kind words! We're thrilled to hear that Bryan was able to assist you and your family with your new car insurance. Providing helpful advice and excellent service is our top priority, and it's wonderful to know that you felt supported throughout the process. We appreciate your recommendation and look forward to serving you in the future!"
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T Johnson

December 2, 2024

5  out of  5
rating by T Johnson
"Javon was very professional and knowledgeable he made it very easy and safe me money…"
We responded:
" T Johnson, Thank you for your kind review! We're glad to hear that Javon provided you with professional and knowledgeable service. It’s great to know that we made the experience easy for you and helped you save money. We look forward to serving you again in the future!"
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Shikina Owens

November 27, 2024

5  out of  5
rating by Shikina Owens
"Javan was great. He was very attentive and listened to my needs. When I had questions, he had answers. If Javan didn't know the answer he got the answer for me. He made sure he followed up to make sure I was satisfied. I enjoyed working with him and would love to continue working with him."
We responded:
"Thank you so much for your kind words, Shikna! We're thrilled to hear about your positive experience with Javan. His attentiveness and dedication to ensuring our clients' satisfaction are qualities we deeply value on our team. We're glad he could address your needs and follow up with care. It was a pleasure working with you, and we look forward to continuing to serve you in the future!"
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sandriana scott

November 25, 2024

5  out of  5
rating by sandriana scott
"Bryan from State Farm helped me find the best renters insurance policy for me he was super informative and responded back so quickly I am beyond happy happy with the services I received today."
We responded:
"Sandriana, Thank you so much for your kind review! We're glad to hear that Bryan from State Farm was able to help you find the perfect renters insurance policy. Providing informative service is important to us, and it’s great to know that you had such a positive experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback!"
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Hakeem Campbell

November 25, 2024

5  out of  5
rating by Hakeem Campbell
"Javan was great! He helped me get covered in less than an hour and helped me get the lowest possible price. Super easy super helpful super quick!"
We responded:
"Hakeem, Thank you for your wonderful review! We're so glad to hear that Javan was able to assist you in getting covered quickly and at a great price. Our team strives to make the process as easy and helpful as possible, and it’s fantastic to know that you had such a positive experience. If you need anything else in the future, feel free to reach out. We appreciate your feedback!"
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Tonya Cato

November 22, 2024

5  out of  5
rating by Tonya Cato
"I spoke with Agent Javan Brown he was so help got me some car insurance and homeowners insurance . He was so proficient well knowledge and nice. Do guys if you need some insurance reach out to him he will do you right"
We responded:
"Tonya, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Javan was able to assist you with your car and homeowners insurance needs. We pride ourselves on providing knowledgeable and friendly service, and it’s wonderful to know that Javan exemplified that during your experience. We appreciate your recommendation and look forward to serving you again in the future!"
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Jonathan Lewis

November 19, 2024

5  out of  5
rating by Jonathan Lewis
"Javon was easy to work with. He wasn't pushy but followed up with me periodically until I was ready to buy my policy,"
We responded:
"Jonathan, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience working with Javan. It's important to us that our clients feel supported without any pressure, and we're glad Javan was able to provide that for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Enjoy your new policy!"
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Keenan Villareal

November 11, 2024

5  out of  5
rating by Keenan Villareal
"Bryan was extremely helpful and friendly. I actually debated switching insurance providers, but Bryan made the process easy which made me decide to stay with State Farm."
We responded:
"Keenan, Thank you for taking the time to leave such a wonderful review! We truly appreciate your trust in us for your car insurance. It’s fantastic to hear that Bryan was able to assist you in such a meaningful way and make the process seamless. We’re delighted that you chose to stay with State Farm, and we’re here to support you whenever you need us. If you have any questions or need further assistance, please feel free to reach out!"
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Jarrell Brown

November 1, 2024

5  out of  5
rating by Jarrell Brown
"As a new customer of State Farm, I’m really impressed with the level of service I’ve received. The process of signing up for my auto and home owners insurance was smooth and hassle-free. My agent Javan was attentive, answering all my questions and helping me find the best coverage options for my needs. I appreciate the clear communication and the time he took to explain everything, making sure I felt comfortable with my choices. The online tools are user-friendly, allowing me to manage my policies easily. Overall, I’m very satisfied with my experience so far and feel confident that I made the right choice with State Farm! Jarrell!!!"
We responded:
"Jarrell, Thank you so much for your fantastic review! We are thrilled to hear that your experience as a new customer with State Farm has been so positive. It's great to know that Javan was attentive and helped you find the best coverage options for your auto and homeowners insurance. We pride ourselves on clear communication and ensuring our customers feel comfortable with their choices. We’re also glad you found our online tools user-friendly for managing your policies. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"
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kwame parris

November 1, 2024

5  out of  5
rating by kwame parris
"Great customer service and answers all my questions"
We responded:
"Kwame, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Kelsey and that all your questions were answered. Your satisfaction is our top priority, and we’re glad we could assist you with your car insurance plan. If you ever need further assistance or have more questions, please don’t hesitate to reach out. We appreciate your trust in us!"
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Danathia F

October 29, 2024

5  out of  5
rating by Danathia F
"Kellie was amazing , she helped me find a plan that was perfect for me ! She was very patient , kind , and reliable! I appreciate the help thank you so much !"
We responded:
"Danathia, Thank you so much for your wonderful review! We truly appreciate you trusting us to put together your insurance plan. It’s fantastic to hear that Kelsey provided you with such exceptional service—her patience, kindness, and reliability are qualities we value greatly. We’re thrilled that you found a plan that is perfect for you. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thank you once again for your kind words!"
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Katherine Bryant

October 11, 2024

2  out of  5
rating by Katherine Bryant
"I would have loved to give a 5 star but the ball was dropped on communication with the agent I was working with. Over all I am satisfied with the coverage but communication needs to be better."
We responded:
"Katherine, Thank you for your feedback regarding your onboarding process. We apologize for any communication issues you experienced and appreciate your willingness to provide us with more details. We value your feedback and will work diligently to improve our communication practices to ensure a smoother onboarding process for all our clients. We are grateful for your understanding and the opportunity to address your concerns."
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Gabriella Maenner

October 9, 2024

5  out of  5
rating by Gabriella Maenner
"Bryan was amazing!! Extremely professional, kind and very thorough explaining all my options! Great at communicating quickly to get me and my family taken care of. We recently moved to a different state and were in search of a new insurance company. He got us fantastic coverage and a great price! 5 stars is not enough!!!!!!! So glad I found him! Absolutely wonderful in every way!!!!!"
We responded:
"Gabriella, Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that Bryan provided you with exceptional service. We're glad he was able to help you and your family find the right insurance coverage at a great price. Your kind words mean the world to us, and we look forward to serving you in the future."
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Savannah Bishop

October 6, 2024

5  out of  5
rating by Savannah Bishop
"Kelsey is so great - responsive, helpful, and knowledgeable. I’m able to handle almost all questions and policy changes via text. So convenient for someone with a busy schedule."
We responded:
"Savannah, Thank you for your kind words and positive feedback! We are thrilled to hear that our team, especially Kelsey, has been responsive, helpful, and knowledgeable in assisting you. We understand the importance of convenience, especially for individuals with busy schedules, and we are glad to provide you with the ability to handle most questions and policy changes via text. We appreciate your support and look forward to continuing to serve you."
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Judene Josephs

October 5, 2024

5  out of  5
rating by Judene Josephs
"I had a great experience working with Kellie and her team. She spent time explaining the details of the insurance I needed and that was greatly appreciated! I would recommend her to anyone looking for renters insurance"
We responded:
"Judene, Thank you for your wonderful review of Kellie Byers State Farm! We are thrilled to hear about your positive experience with Kellie and her team, especially Kelsey. Kelsey's dedication in ensuring you understood the details of your renters insurance needs is greatly appreciated. We value your recommendation and are always here to assist you in the future. Thank you again for choosing our services!"
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Key W

October 2, 2024

5  out of  5
rating by Key W
"Kelsey service was great! No issues and fast!"
We responded:
"Key, Thank you so much for your kind words! We're thrilled to hear that Kelsey provided you with great service and a smooth experience. We always strive for fast and hassle-free service, and it's wonderful to know we met your expectations. If you ever need anything else, don’t hesitate to reach out!"
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Taylor Wegelin

September 17, 2024

5  out of  5
rating by Taylor Wegelin
"Super efficient and easy to talk to! So grateful for her help!!"
We responded:
"Dear Taylor, Thank you for choosing Kellie Byers - State Farm as your insurance provider. We appreciate your kind review and are thrilled to hear that Kelsey was able to provide you with excellent service. We strive to consistently deliver exceptional experiences to all our clients, and we're glad that Kelsey met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your support! Best regards, Kellie Byers - State Farm"
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Sascha Stryker

September 8, 2024

5  out of  5
rating by Sascha Stryker
"I had a great experience working with Bryan to take care of getting my car insurance switched over! He was knowledgeable and made himself readily available throughout the entire process. Thank you!"
We responded:
"Sascha, Thank you so much for choosing us for your car insurance needs! We greatly appreciate your kind words and are thrilled to hear about your positive experience working with Bryan. We pride ourselves on providing excellent customer service, and it's wonderful to know that Bryan was knowledgeable and readily available throughout the entire process. We'll be sure to pass along your compliments to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Thank you once again for your trust and for taking the time to share your feedback. We look forward to serving you in the future."
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Hossein Zakeri

August 29, 2024

5  out of  5
rating by Hossein Zakeri
"Kelsey walked me through and clearly described all my options. She is very knowledgeable and helpful!"
We responded:
"Hossein, Thank you for your kind words! We're thrilled to hear that Kelsey was able to assist you with your insurance needs. It's great to know that she provided clear explanations and guided you through all your options. We appreciate your feedback on her knowledge and helpfulness. If you have any more questions or require further assistance, please don't hesitate to reach out. "
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Anush Venkataraman

August 22, 2024

5  out of  5
rating by Anush Venkataraman
"Worked with Bryan - great service and very helpful. Advised me on the best, ideal options and got me a great deal. Easy to reach by call and got my insurance processed in an hour!"
We responded:
"Anush, Thank you for taking the time to leave us a positive Google review! We're thrilled to hear that you had a great experience working with Bryan at Kellie Byers - State Farm. Providing excellent service and being helpful to our customers are values we strive to uphold. We're glad that Bryan was able to advise you on the best and ideal car insurance options for your needs. Our team is dedicated to finding the right coverage that fits your requirements and budget. It's wonderful to hear that Bryan was able to secure a great deal for you."
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Neal Clay

August 22, 2024

5  out of  5
rating by Neal Clay
"Great and professional."
We responded:
"Neal, Thank you so much for your wonderful Google review! We're thrilled to hear that you had a great and professional experience with Kellie Byers- State Farm. Providing excellent customer service is our top priority, and we're glad that we were able to meet your expectations. We are excited to have the opportunity to assist you with your auto and home insurance needs. Our team is committed to finding the best insurance solutions tailored to your specific requirements. Whether it's ensuring your vehicles are protected on the road or safeguarding your home and belongings, we're here to help."
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mark kline

August 15, 2024

5  out of  5
rating by mark kline
"Bryan G. was great! He returned my car promptly and added a new vehicle in no time. Plus was able to add discounts ! Thanks !"
We responded:
"Mark, Thank you for the positive feedback! We're thrilled to hear that Bryan provided excellent service and efficiently handled your new car insurance and discounts. If you need any further assistance with your insurance needs, feel free to reach out!"
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Diana Lorenzo

August 14, 2024

5  out of  5
rating by Diana Lorenzo
"Bryan was amazing. He was very friendly and did my quoting pretty fast. Great customer service"
We responded:
"Diana, Thank you for your kind words! We're delighted to hear that Bryan provided friendly and efficient service with your car insurance quote. If you have any more questions or need further assistance, don’t hesitate to reach out."
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Zach Brunson

August 14, 2024

5  out of  5
rating by Zach Brunson
"Bryan was extremely helpful. I was handling a move with overlapping leases and he was able to get everything sorted out with my renter's insurance by the end of the day. He even worked late to help ensure that everything was in order in time."
We responded:
"Zach, Thank you for the great review! We're thrilled to hear that Bryan was able to assist you with your renter's insurance so effectively during your move. It's wonderful to know he went the extra mile to ensure everything was sorted out on time. If you need any further assistance, feel free to reach out!"
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Lucas Kuhn

August 8, 2024

5  out of  5
rating by Lucas Kuhn
"Bryan is awesome, he saved me money and always answers the phone."
We responded:
"Lucas, Thank you for the fantastic feedback! We're delighted to hear that Bryan not only helped you save money on your car insurance but is also consistently available to assist you. If you need any further support, don’t hesitate to give us a call!"