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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sara Ward

November 21, 2023

5  out of  5 rating by Sara Ward
"I can't say enough good things. Kellie made sure I was saving as much as I possibly could, while making sure I had the right amount of coverage and was super personable and kind. Strongly recommend."

Anthony Brown

September 29, 2023

5  out of  5 rating by Anthony Brown
"⭐⭐⭐⭐⭐ I recently became a State Farm customer, and I'm already impressed with their service. From the moment I reached out for a quote, the experience has been seamless. Kellie took the time to explain all of my coverage options in a way that was easy to understand, making sure I had the right coverage for my needs. The online account management system is user-friendly and convenient, allowing me to access my policy information and documents with ease. What truly stands out, though, is the responsive and friendly customer support. Switching insurance providers can be a daunting task, but State Farm made it simple and stress-free. I'm confident that I've made the right choice with State Farm and look forward to a long-lasting relationship with them. Thanks, State Farm, for a great start to my insurance journey! Best regards, Mr Brown [A Satisfied New Customer]"

Ebony Brown

September 28, 2023

5  out of  5 rating by Ebony Brown
"I needed renter's and car insurance ASAP!! Kellie and her FRIENDLY staff assisted me with getting a great rate by bundling; beating my existing coverage with the competition. 5 star business with 5 star staff. Thand again Kellie!!! #KellieBmyAgent"


September 26, 2023

5  out of  5 rating by L J
"Josh reviewed my policy, & was able to double more than my coverage! I’ll be making the Switch to the Byers State Farm Agency as soon as my policy expires with Progressive. I have been with Progressive for almost 10 years but now I’m gonna be a State Farm guy!"

Simone Collins

September 26, 2023

5  out of  5 rating by Simone Collins
"I appreciate kellie Byers team. They work so wonderful on getting issues and things handled. Great insurance company!!!"

Tammy Redding

September 15, 2023

5  out of  5 rating by Tammy Redding
"If you are looking for an agent for your home/rental insurance Kevin Carter from Kellie Byers insurance agency is the person to call. He will make sure that you get what you need and not take advantage of you (and your dollars). He made sure that I understood everything that pertains to my policy. So if you are looking for a policy call Kevin Carter."

Rashi verma

August 31, 2023

5  out of  5 rating by Rashi verma
"Kevin Carter assisted very well throughout the procedure of insurance."

Kyle Cardenas

August 23, 2023

5  out of  5 rating by Kyle Cardenas
"Kevin Carter was a huge help in setting up mine and my girlfriend’s renter insurance. Was very informative and friendly!"

Anthony Hubbard

August 22, 2023

5  out of  5 rating by Anthony Hubbard
"I really appreciate the service Kellie’s agency consistently provides. I’m especially thankful for Kevin with his patience and attention to detail with my many questions and concerns. It’s hard to find old fashioned customer service like that these days, and I highly suggest asking for him when seeking new insurance."

Carmen Cabanas

July 14, 2023

5  out of  5 rating by Carmen Cabanas
"Excellent service!"

Jen Christensen

July 11, 2023

5  out of  5 rating by Jen Christensen
"Raine Gardner was a great communicator, easy to work with, and thoughtful."

Victor V.

June 24, 2023

5  out of  5 rating by Victor V.
"Kellie Byers is professional, friendly and reliable. I was given an insurance quote and my insurance policy was setup with total ease. Thanks Kellie!"

Ranika Harris

June 14, 2023

5  out of  5 rating by Ranika Harris
"I went over my policies (auto and home) with Raine. She was amazing!! She went over every detail and gave easy to understand descriptions of complicated terms. She was more than informative. I learned so much during the call and she really put me at ease with the current decisions I've made and what updates could be helpful. I definitely appreciate Kellie, Raine and the Byers team. I don't see any reason to change my insurance policies at this time. Thanks again Raine for the outstanding service."

Eleanor Chin

June 5, 2023

5  out of  5 rating by Eleanor Chin
"Kellie Byers is a wonderful State Farm agency - the team is warm and friendly, and very responsive. I really appreciate them, and also want to give a special shout out to Raine Gardner. She’s the best!"

Halle John

May 30, 2023

5  out of  5 rating by Halle John
"Wonderful customer service, very helpful, and professional. Thanks again!"


May 22, 2023

5  out of  5 rating by Michael
"D'andre from this branch helped me with getting a new auto policy. He was really helpful and professional"

Kimberly Valero

May 20, 2023

5  out of  5 rating by Kimberly Valero
"2023 Raine was AWESOME! She reviewed all of my policies with me from the year before, offered suggestions and explained in detail what each one covered when I had questions. We were able to go over everything for the upcoming year put my mind at ease. So nice to have this check in it was above and beyond! 2022 D’Andre was so helpful with all of my needs for renters, car and personal belongs insurance needs. He was knowledgeable and professional and was able to answer all of my questions regarding my upcoming cross country move and getting new insurance! It definitely made a stressful time so much easier knowing I will be in good hands!"

Anthony Williams

May 18, 2023

5  out of  5 rating by Anthony Williams
"I am in the process of refinancing my home and needed information from State Farm. I called and spoke with Ms. Regina Buyers and when I tell you she provided the most excellent customer service! Believe me. Not only did she answer all of my questions, she made sure the the finance company revived all the necessary information. She even called to confirm that it was sent successfully. Then she followed up again to provide updated information the next day or two. It was an absolute pleasure speaking with her and being greeted with such a pleasant, knowledgeable and friendly person on the end of the other line that gives you the feeling and solidifies the belief that you have made the right decision! Thank you so much! ☺️"

Rodney Mcgilberry

May 18, 2023

5  out of  5 rating by Rodney Mcgilberry
"D’Andre got me insurance for a great price, plus more. I recommend everyone gets insurance from an agent like him. Quick. Easy. No Hassle!"

Jermaine Edmonds

May 15, 2023

5  out of  5 rating by Jermaine Edmonds
"I recently had the pleasure of working with Kellie who is an outstanding insurance agent who went above and beyond to provide exceptional service. I cannot emphasize enough how informative, personable, and thorough my experience always is with the entire team. Their dedication and commitment to ensuring I had the best insurance coverage were truly remarkable. From the moment I reached out to inquire about insurance options, Kellie and the team demonstrated an impressive level of knowledge and expertise. They patiently explained all the available policies, their benefits, and the potential risks associated with each one. It was evident that they had a deep understanding of the insurance industry and were genuinely passionate about helping their clients make informed decisions. Moreover, Kellie's personable nature made the entire process incredibly pleasant. They were friendly, and approachable, and always made me feel comfortable asking questions. Their ability to simplify complex insurance jargon into easily understandable terms was remarkable. I never felt overwhelmed or confused, thanks to their exceptional communication skills. What truly sets this agent apart is their thoroughness. They took the time to thoroughly assess my specific needs and circumstances, ensuring that the insurance coverage I ultimately selected was tailored precisely to my requirements. They left no stone unturned and provided valuable insights and suggestions that I would have never considered on my own. I felt confident that I had made the right choice, thanks to their attention to detail. Throughout the entire process, they displayed a genuine commitment to my satisfaction and peace of mind. They're always available to address any concerns or provide further information, even after our initial interaction. Their promptness in responding to my inquiries further demonstrates their dedication to exceptional customer service. I wholeheartedly recommend Kellie's agency for its outstanding qualities as an informative, personable, and thorough professional. They possess a rare combination of knowledge, approachability, and attention to detail, making them an absolute pleasure to work with. Thanks to their expertise and commitment, I have the peace of mind with the insurance coverage I need, as I am confident that my interests are well-protected."


April 27, 2023

5  out of  5 rating by Grace
"We needed a renter’s insurance policy for our son attending university in Atlanta. We called Byers Insurance Agency, Inc. and spoke with D’Andre Mathis, who was knowledgeable, competent, helpful, respectful, and patient. With one phone call from out-of-state, we were able to secure a competitive quote and a comprehensive renter’s insurance policy. Our experience was seamless and quick. We are very satisfied and can highly recommend this well-managed business."

J Nicholl

April 25, 2023

5  out of  5 rating by J Nicholl
"Thank you so much for all of your help."

Sydney Elmore

April 24, 2023

5  out of  5 rating by Sydney Elmore
"My policy review (auto + life) was conducted by Raine Gardner this afternoon. I was very impressed with her bedside manner, level of knowledge and clarity. Her professionalism and customer centricity made the experience both seamless and enjoyable. Thank you Raine!"

Kema Byrd

April 21, 2023

5  out of  5 rating by Kema Byrd
"DeAndre work well with ne and was able to get me a great policy"

Veronica James

April 18, 2023

5  out of  5 rating by Veronica James
"I am a first time policy holder with Statefarm and I am absolutely pleased with Kellie and her team! I feel appreciated and cared for!"