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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelene Jean-louis

January 31, 2025

5  out of  5
rating by Angelene Jean-louis
"I don’t really like writing reviews because of my extremely busy schedule, but I had to make some time to acknowledge the great customer experience I had with Javan. He was able to get me to switch from my longtime provider to State Farm because he did all he could to save me money. I appreciate all the help I got from him! Angelene"
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Siobhan

January 30, 2025

5  out of  5
rating by Siobhan
"Javan was amazing. He was very helpful, Javan made transferring my insurance from Florida to Georgia seamless and easy"
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Sandy Leach

January 30, 2025

5  out of  5
rating by Sandy Leach
"I have been with Kellie for years, they have always had my back. Everyone on the team works incredibly fast and treats you like you are a part of the family or a good friend. They never take up more time than needed and make sure you understand everything. Extremely professional. My most recent time working with the team was with Bryan, he's a great guy, explained everything really well and made it clear he's looking out for me :)"
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Ronald Watson

January 21, 2025

5  out of  5
rating by Ronald Watson
"I needed help with getting a couple of Certificate of Insurance for some events that are upcoming and I didn't exactly know how since it was my first time. I reached out to State Farm and got Bryan and he was able to get everything setup. He called to confirm all of the information was correct and sent me the documents very timely. Thank you Bryan for making my experience so easy."
We responded:
"Ronald, Thank you for taking the time to share your experience with us! We are thrilled to hear that you chose Kellie Byers State Farm for your business insurance needs. I’m glad that Bryan was able to assist you with obtaining the Certificates of Insurance for your upcoming events. It’s great to know that he made the process easy and efficient for you! We take pride in providing excellent service, and I’ll be sure to pass along your kind words to him. If you need any further assistance or have more questions in the future, please feel free to reach out. We’re here to help!"
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JonathanThemedium

January 21, 2025

5  out of  5
rating by JonathanThemedium
"Amazing customer service! fast and quick! Thank you for your service!"
We responded:
"Jonathan, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Kellie Byers State Farm. Your kind words about our customer service truly mean a lot. We are delighted to have you as part of our family, and we’re always here to provide you with fast and efficient service whenever you need it. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support!"
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Douglas Merza

January 20, 2025

5  out of  5
rating by Douglas Merza
"Bryan is the most helpful person I ever met one of the best offices Kaylee buyers 100% recommend"
We responded:
" Douglas, Thank you so much for taking the time to leave a review! We truly appreciate you choosing Kellie Byers State Farm for your insurance needs. Your trust in us means a lot. I’m glad to hear that Bryan provided you with exceptional service. He is a valuable member of our team, and we’re proud to have him assisting our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!"
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BARBARA OLIVER

January 20, 2025

5  out of  5
rating by BARBARA OLIVER
"Received a call from Javan B with quoted switched insurance. He was very Knowledgeable and professional with a lot of patience. Thank you very much for your expertise. Great Experience."
We responded:
"Barbara, Thank you so much for your wonderful review! We are delighted to hear that you chose Kellie Byers State Farm for your car insurance needs. It’s fantastic to know that Javan provided you with knowledgeable and professional service, and we appreciate your recognition of his patience and expertise. We strive to create great experiences for our customers, and your feedback truly highlights our commitment. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!"
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Shedonna G Mattox

January 2, 2025

5  out of  5
rating by Shedonna G Mattox
"Bryan, Thank you for making my experience with State Farm the best! Your professionalism, attentiveness and dedication will take you a long way within your career. Keep up the OUTSTANDING work."
We responded:
"Thank you so much for your thoughtful review! Bryan truly exemplifies professionalism and dedication, and we’re thrilled to hear he made your experience with State Farm exceptional. Your kind words mean a lot, and we’ll be sure to share them with him. We’re here for you anytime you need us!"
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roy lewis

December 31, 2024

5  out of  5
rating by roy lewis
"Good service good people I like both."
We responded:
"Thank you for your kind words! We’re so glad to hear you appreciate our service and our team. It’s always a pleasure to serve you, and we’re here whenever you need us!"
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Seo Michael

December 24, 2024

5  out of  5
rating by Seo Michael
"I've had bad experiences from insurance agents from other companies, and the way State Farm's customer service went above and beyond to secure better rates for me and more importantly, made me feel like an actual client rather than just a statistic to be pandered to is more than enough for me to heartily recommend SF to friends and others."
We responded:
"Seo, Thank you so much for your kind words! We're thrilled to hear that your experience with our team at Kellie Byers - State Farm has been positive and that we could provide you with the service you deserve. Our goal is to treat every client like family, and we’re glad we could secure better rates for you. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need anything or have questions in the future, don’t hesitate to reach out!"
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Christine Vorasane

December 19, 2024

5  out of  5
rating by Christine Vorasane
"Want to share my amazing experience with Kellie Byers and Javan they both were very attentive and very helpful. They made my experience comfortable quick and easy to get the best coverage insurance. Looking for insurance please come to Kellie Byers State Farm agent!"
We responded:
"Christine, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Kellie and Javan were able to make your insurance process smooth and comfortable. Providing attentive and helpful service is what we strive for every day. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Essentially Chef Beee

December 19, 2024

5  out of  5
rating by Essentially Chef Beee
"My agent was very helpful and we were able to get everything situated with my business policy. Thanks Bryan."
We responded:
"Essentially Chef Beee, Thank you for your feedback! We’re so glad Bryan could help you get everything sorted with your business policy. It’s always our goal to make the process as smooth and efficient as possible. We appreciate your trust in us!"
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Jacob Thomas

December 17, 2024

5  out of  5
rating by Jacob Thomas
"Javan was awesome! Great job glad to be back at State Farm insuring mahomes and maauto."
We responded:
"Hi Jacob! We're thrilled to hear Javan made your experience awesome! It sounds like you're in good hands—just like Mahomes on the field! 🎉 Thanks for choosing State Farm; we're always here to help you score big with your insurance needs (no touchdowns necessary)! 🏈 If you need anything else, just give us a shout!"
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Brooke Truitt

December 11, 2024

5  out of  5
rating by Brooke Truitt
"Bryan at State Farm Kellie Byers has been very helpful, any question I’ve had for him he has delivered. He helped me and my family get our new insurance all set up for our new car and had great advice on the level of coverage that we needed. Highly recommend!"
We responded:
"Brooke, Thank you so much for your kind words! We're thrilled to hear that Bryan was able to assist you and your family with your new car insurance. Providing helpful advice and excellent service is our top priority, and it's wonderful to know that you felt supported throughout the process. We appreciate your recommendation and look forward to serving you in the future!"
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T Johnson

December 2, 2024

5  out of  5
rating by T Johnson
"Javon was very professional and knowledgeable he made it very easy and safe me money…"
We responded:
" T Johnson, Thank you for your kind review! We're glad to hear that Javon provided you with professional and knowledgeable service. It’s great to know that we made the experience easy for you and helped you save money. We look forward to serving you again in the future!"
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Shikina Owens

November 27, 2024

5  out of  5
rating by Shikina Owens
"Javan was great. He was very attentive and listened to my needs. When I had questions, he had answers. If Javan didn't know the answer he got the answer for me. He made sure he followed up to make sure I was satisfied. I enjoyed working with him and would love to continue working with him."
We responded:
"Thank you so much for your kind words, Shikna! We're thrilled to hear about your positive experience with Javan. His attentiveness and dedication to ensuring our clients' satisfaction are qualities we deeply value on our team. We're glad he could address your needs and follow up with care. It was a pleasure working with you, and we look forward to continuing to serve you in the future!"
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sandriana scott

November 25, 2024

5  out of  5
rating by sandriana scott
"Bryan from State Farm helped me find the best renters insurance policy for me he was super informative and responded back so quickly I am beyond happy happy with the services I received today."
We responded:
"Sandriana, Thank you so much for your kind review! We're glad to hear that Bryan from State Farm was able to help you find the perfect renters insurance policy. Providing informative service is important to us, and it’s great to know that you had such a positive experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback!"
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Hakeem Campbell

November 25, 2024

5  out of  5
rating by Hakeem Campbell
"Javan was great! He helped me get covered in less than an hour and helped me get the lowest possible price. Super easy super helpful super quick!"
We responded:
"Hakeem, Thank you for your wonderful review! We're so glad to hear that Javan was able to assist you in getting covered quickly and at a great price. Our team strives to make the process as easy and helpful as possible, and it’s fantastic to know that you had such a positive experience. If you need anything else in the future, feel free to reach out. We appreciate your feedback!"
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Tonya Cato

November 22, 2024

5  out of  5
rating by Tonya Cato
"I spoke with Agent Javan Brown he was so help got me some car insurance and homeowners insurance . He was so proficient well knowledge and nice. Do guys if you need some insurance reach out to him he will do you right"
We responded:
"Tonya, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Javan was able to assist you with your car and homeowners insurance needs. We pride ourselves on providing knowledgeable and friendly service, and it’s wonderful to know that Javan exemplified that during your experience. We appreciate your recommendation and look forward to serving you again in the future!"
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Jonathan Lewis

November 19, 2024

5  out of  5
rating by Jonathan Lewis
"Javon was easy to work with. He wasn't pushy but followed up with me periodically until I was ready to buy my policy,"
We responded:
"Jonathan, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience working with Javan. It's important to us that our clients feel supported without any pressure, and we're glad Javan was able to provide that for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Enjoy your new policy!"
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Keenan Villareal

November 11, 2024

5  out of  5
rating by Keenan Villareal
"Bryan was extremely helpful and friendly. I actually debated switching insurance providers, but Bryan made the process easy which made me decide to stay with State Farm."
We responded:
"Keenan, Thank you for taking the time to leave such a wonderful review! We truly appreciate your trust in us for your car insurance. It’s fantastic to hear that Bryan was able to assist you in such a meaningful way and make the process seamless. We’re delighted that you chose to stay with State Farm, and we’re here to support you whenever you need us. If you have any questions or need further assistance, please feel free to reach out!"
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Jarrell Brown

November 1, 2024

5  out of  5
rating by Jarrell Brown
"As a new customer of State Farm, I’m really impressed with the level of service I’ve received. The process of signing up for my auto and home owners insurance was smooth and hassle-free. My agent Javan was attentive, answering all my questions and helping me find the best coverage options for my needs. I appreciate the clear communication and the time he took to explain everything, making sure I felt comfortable with my choices. The online tools are user-friendly, allowing me to manage my policies easily. Overall, I’m very satisfied with my experience so far and feel confident that I made the right choice with State Farm! Jarrell!!!"
We responded:
"Jarrell, Thank you so much for your fantastic review! We are thrilled to hear that your experience as a new customer with State Farm has been so positive. It's great to know that Javan was attentive and helped you find the best coverage options for your auto and homeowners insurance. We pride ourselves on clear communication and ensuring our customers feel comfortable with their choices. We’re also glad you found our online tools user-friendly for managing your policies. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"
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kwame parris

November 1, 2024

5  out of  5
rating by kwame parris
"Great customer service and answers all my questions"
We responded:
"Kwame, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Kelsey and that all your questions were answered. Your satisfaction is our top priority, and we’re glad we could assist you with your car insurance plan. If you ever need further assistance or have more questions, please don’t hesitate to reach out. We appreciate your trust in us!"
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Danathia F

October 29, 2024

5  out of  5
rating by Danathia F
"Kellie was amazing , she helped me find a plan that was perfect for me ! She was very patient , kind , and reliable! I appreciate the help thank you so much !"
We responded:
"Danathia, Thank you so much for your wonderful review! We truly appreciate you trusting us to put together your insurance plan. It’s fantastic to hear that Kelsey provided you with such exceptional service—her patience, kindness, and reliability are qualities we value greatly. We’re thrilled that you found a plan that is perfect for you. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thank you once again for your kind words!"
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Katherine Bryant

October 11, 2024

2  out of  5
rating by Katherine Bryant
"I would have loved to give a 5 star but the ball was dropped on communication with the agent I was working with. Over all I am satisfied with the coverage but communication needs to be better."
We responded:
"Katherine, Thank you for your feedback regarding your onboarding process. We apologize for any communication issues you experienced and appreciate your willingness to provide us with more details. We value your feedback and will work diligently to improve our communication practices to ensure a smoother onboarding process for all our clients. We are grateful for your understanding and the opportunity to address your concerns."