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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Romero

July 16, 2024

5  out of  5 rating by Megan Romero
"I dealt with a few people, but mainly Bryan for my new policy. All my questions were answered and all issues were quickly resolved. He was beyond wonderful, polite, and the whole process was easy. Bryan was a great conversationalist and it felt like talking to friend. This a very well run business!"
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Andrew Knight

June 19, 2024

5  out of  5 rating by Andrew Knight
"Kelsey was great to work with and made the entire insurance process very easy to navigate. Also got a discount on my car insurance!"
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Andrew Dunn

June 19, 2024

5  out of  5 rating by Andrew Dunn
"Kellie Byers and her team are consummate professionals. My agent, Bryan Gillespie, went above and beyond the call of duty in assisting me with my policy. I give them my highest recommendation for their service and professionalism."
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Jalysa Choppy

June 18, 2024

5  out of  5 rating by Jalysa Choppy
"Bryan has been the absolute best State Farm agent that I’ve had the pleasure of working with! Any needs or issues that I have had concerning my car insurance he has fixed for me immediately. He was even nice enough to answer me when he was on vacation and most people don’t usually answer their phones. He is the absolute only reason why I choose to stick with Kellie buyers office and will continue to stick with State Farm. I would most definitely recommend him!"
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Jasmine McCormick

June 14, 2024

5  out of  5 rating by Jasmine McCormick
"Kellie Byers agency is always helpful & prompt whenever needed. I’m glad I found them after moving to Atlanta. The agent I spoke to Bryan was especially helpful as he helped me on his off day and was very friendly and helpful. Thank you!"
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Delisha E

June 4, 2024

5  out of  5 rating by Delisha E
"Great customer service! Kellie and Nancy are doing a great job very thorough and helpful."
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Tina Heart

June 3, 2024

5  out of  5 rating by Tina Heart
"I am amazed and truly in shock at how professional and quick my inquiry was handled. If you want quality support, then here is your place! I have absolutely no complaints at all."
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Nick Junior

May 31, 2024

5  out of  5 rating by Nick Junior
"I love StateFarm, I’ve know about you’ve guys since I was a child. No complaints. And just rejoin the family. Thanks Kelsey!❤️"
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Luke Huggins

May 1, 2024

5  out of  5 rating by Luke Huggins
"Was definitely a pleasure working with the insurance agency Bryan was awesome got me to a reasonable quote and was super professional while be relatable would definitely recommend him and agency."
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Myke Marshall

April 22, 2024

5  out of  5 rating by Myke Marshall
"Regina, from Statefarm, is very Friendly, Knowledgable and Helpful. She answered all my inquiries and provided additional information that I didn't know. Thank you very much!"
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Lydia Garnier

April 14, 2024

5  out of  5 rating by Lydia Garnier
"Byers Agency provides exceptional client service [not just customer service]. You receive education, description with great detail and personalized to your profile - not one size fits all; and, no question is too small! Efficient, effective and turnaround is more than reasonable (will go the extra mile and time)."
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Brent Viger

April 12, 2024

5  out of  5 rating by Brent Viger
"Awesome customer service!"
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Sillithea Womble

April 4, 2024

5  out of  5 rating by Sillithea Womble
"Thank you Ms. Regina Byers for your great service. You answered every question and call me back every time. We definitely appreciate your help."
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Iyal'Orisa SangoBukola

April 4, 2024

5  out of  5 rating by Iyal'Orisa SangoBukola
"I am extremely satisfied with the service and dedicated assistance I received from “Najee”. I spoke with him a week ago, not only did he remember our conversation, he expressed the same level of patience and concern while assisting me. Actually, even more. He is knowledgeable, professional and courteous. After our first conversation, I expressed to him he would be the reason I would stay with this agency, now after our interaction today, not only will I stay, I will also refer others. I appreciate the customer service provided. Continue to maintain such great character and work ethics Najee!!! C Yahfaw Shacor"
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Nash Rehmann

April 1, 2024

5  out of  5 rating by Nash Rehmann
"Great experience ! Nagee is bigger then Kenny G !"
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Alexa LeGrand

March 26, 2024

5  out of  5 rating by Alexa LeGrand
"Agent LaQueena is absolutely amazing! She is so informative and goes the extra mile to assist you. I am not very knowledgeable about insurance and she explained is in term I could understand and more! If you need insurance I recommend StateFarm and ask for LaQueena, you will not be disappointed!"
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Dr Sherrill Carter

March 23, 2024

5  out of  5 rating by Dr Sherrill Carter
"I love having my business insured with State Farms. They crew always makes sure all my questions and needs are answered in a timely fashion."
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L.

March 8, 2024

5  out of  5 rating by L.
"Amazing customer service and very efficient. Very engaging with unbeatable rates."
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Coach YaNi Davis

March 6, 2024

5  out of  5 rating by Coach YaNi Davis
"Excellent customer service. Timely responses and quick support whenever I need it. So grateful I found this location after my move from Los Angeles. Grateful for each person on staff and the owner for their great leadership!"
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J

February 29, 2024

5  out of  5 rating by J
"As a loyal customer of State Farm for the past five years, I cannot stress enough how impressed I am with their outstanding customer service and their ability to provide the best plan for me. From day one, Kellie has consistently gone above and beyond to ensure my satisfaction and meet my insurance needs. One of the standout qualities of State Farm is their unwavering commitment to exceptional customer service. Every interaction I've had with their representatives has been a pleasure. They are not only knowledgeable and professional but also genuinely caring and attentive. Whether it's answering my questions, assisting with policy changes, or providing guidance during a claim process, their level of support and expertise is unmatched."
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Cory Chandler

February 21, 2024

5  out of  5 rating by Cory Chandler
"I was pleased to talk to Mrs Regina she was pleasant to talk to an eager to answer questions an concerns I had. She's very professional an down to earth! NEED MORE PEOPLE LIKE MRS REGINA IN THE WORK FORCE!"
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Kelly Edwards

February 16, 2024

5  out of  5 rating by Kelly Edwards
"I recently had the pleasure of speaking with Ms Regina and she was amazing! She listened to my concerns regarding my ridiculously expensive car insurance, and instead of simply eluding to that’s just how insurance is these days, Ms Regina helped me figure out the best coverage for me. She was empathetic and understanding, and that kind of customer service will take your business a long way. While we live in a world so focused on capital gain, it’s nice to be able to connect with someone who didn’t discredit my agitation about my expensive insurance premium but instead, had the willingness to present me with options. I would recommend Kellie Byers State Farm because Ms Regina makes customers feel like they matter!"
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Elizabeth Horton

January 16, 2024

5  out of  5 rating by Elizabeth Horton
"Worked with LaQueena and she is great! highly recommend"
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Karl-Eric Thiesfeld

January 3, 2024

5  out of  5 rating by Karl-Eric Thiesfeld
"Kellie provided an exellent service. Very professional."
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Michael

December 20, 2023

5  out of  5 rating by Michael
"Kellie is a phenomenal agent and an even better person. She helped me and my business partner get the best insurance coverage for our rental properties at a reasonable price. We'll certainly work with her again."