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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael

May 22, 2023

5  out of  5 rating by Michael
"D'andre from this branch helped me with getting a new auto policy. He was really helpful and professional"

Kimberly Valero

May 20, 2023

5  out of  5 rating by Kimberly Valero
"2023 Raine was AWESOME! She reviewed all of my policies with me from the year before, offered suggestions and explained in detail what each one covered when I had questions. We were able to go over everything for the upcoming year put my mind at ease. So nice to have this check in it was above and beyond! 2022 D’Andre was so helpful with all of my needs for renters, car and personal belongs insurance needs. He was knowledgeable and professional and was able to answer all of my questions regarding my upcoming cross country move and getting new insurance! It definitely made a stressful time so much easier knowing I will be in good hands!"

Anthony Williams

May 18, 2023

5  out of  5 rating by Anthony Williams
"I am in the process of refinancing my home and needed information from State Farm. I called and spoke with Ms. Regina Buyers and when I tell you she provided the most excellent customer service! Believe me. Not only did she answer all of my questions, she made sure the the finance company revived all the necessary information. She even called to confirm that it was sent successfully. Then she followed up again to provide updated information the next day or two. It was an absolute pleasure speaking with her and being greeted with such a pleasant, knowledgeable and friendly person on the end of the other line that gives you the feeling and solidifies the belief that you have made the right decision! Thank you so much! ☺️"

Rodney Mcgilberry

May 18, 2023

5  out of  5 rating by Rodney Mcgilberry
"D’Andre got me insurance for a great price, plus more. I recommend everyone gets insurance from an agent like him. Quick. Easy. No Hassle!"

Jermaine Edmonds

May 15, 2023

5  out of  5 rating by Jermaine Edmonds
"I recently had the pleasure of working with Kellie who is an outstanding insurance agent who went above and beyond to provide exceptional service. I cannot emphasize enough how informative, personable, and thorough my experience always is with the entire team. Their dedication and commitment to ensuring I had the best insurance coverage were truly remarkable. From the moment I reached out to inquire about insurance options, Kellie and the team demonstrated an impressive level of knowledge and expertise. They patiently explained all the available policies, their benefits, and the potential risks associated with each one. It was evident that they had a deep understanding of the insurance industry and were genuinely passionate about helping their clients make informed decisions. Moreover, Kellie's personable nature made the entire process incredibly pleasant. They were friendly, and approachable, and always made me feel comfortable asking questions. Their ability to simplify complex insurance jargon into easily understandable terms was remarkable. I never felt overwhelmed or confused, thanks to their exceptional communication skills. What truly sets this agent apart is their thoroughness. They took the time to thoroughly assess my specific needs and circumstances, ensuring that the insurance coverage I ultimately selected was tailored precisely to my requirements. They left no stone unturned and provided valuable insights and suggestions that I would have never considered on my own. I felt confident that I had made the right choice, thanks to their attention to detail. Throughout the entire process, they displayed a genuine commitment to my satisfaction and peace of mind. They're always available to address any concerns or provide further information, even after our initial interaction. Their promptness in responding to my inquiries further demonstrates their dedication to exceptional customer service. I wholeheartedly recommend Kellie's agency for its outstanding qualities as an informative, personable, and thorough professional. They possess a rare combination of knowledge, approachability, and attention to detail, making them an absolute pleasure to work with. Thanks to their expertise and commitment, I have the peace of mind with the insurance coverage I need, as I am confident that my interests are well-protected."

Grace

April 27, 2023

5  out of  5 rating by Grace
"We needed a renter’s insurance policy for our son attending university in Atlanta. We called Byers Insurance Agency, Inc. and spoke with D’Andre Mathis, who was knowledgeable, competent, helpful, respectful, and patient. With one phone call from out-of-state, we were able to secure a competitive quote and a comprehensive renter’s insurance policy. Our experience was seamless and quick. We are very satisfied and can highly recommend this well-managed business."

J Nicholl

April 25, 2023

5  out of  5 rating by J Nicholl
"Thank you so much for all of your help."

Sydney Elmore

April 24, 2023

5  out of  5 rating by Sydney Elmore
"My policy review (auto + life) was conducted by Raine Gardner this afternoon. I was very impressed with her bedside manner, level of knowledge and clarity. Her professionalism and customer centricity made the experience both seamless and enjoyable. Thank you Raine!"

Kema Byrd

April 21, 2023

5  out of  5 rating by Kema Byrd
"DeAndre work well with ne and was able to get me a great policy"

Veronica James

April 18, 2023

5  out of  5 rating by Veronica James
"I am a first time policy holder with Statefarm and I am absolutely pleased with Kellie and her team! I feel appreciated and cared for!"

Tamara Reeves

April 18, 2023

5  out of  5 rating by Tamara Reeves
"- D'Andre from State Farm Was EXCELLENT He was very patient with me and I truly thank him for that, Kellie sounds very sweet as well! THANK YOU GUYS WERE A LIFESAVER!!!!"

Lynda Swindell

April 12, 2023

5  out of  5 rating by Lynda Swindell
"We have been with Kellie Byers Insurance for 2 years. Rain has exceeded our expectation during our yearly review of our policy which includes 4 cars, 3 drivers, homeowners, and umbrella policy. I would and do recommend her to our friends/family."

Alicia Holland

April 11, 2023

5  out of  5 rating by Alicia Holland
"Great customer service!!! My agent D’Andre was very professional, got me a great quote, answered any questions I had and made my insurance transition very smooth. I happy I made that call."

Jordin Cloninger

April 11, 2023

5  out of  5 rating by Jordin Cloninger
"He got me a great deal with insurance."

David Kimble

February 27, 2023

5  out of  5 rating by David Kimble
"Very professional and attentive customer service. Raine was very knowledgeable about my policies and the products offered by State Farm."

Michael Smith

February 22, 2023

5  out of  5 rating by Michael Smith
"Great great service wish I could give more stars.... but I'll take what I can get... made quite a few mistakes and they team was there to fix me right up with no problem quick responses and all... thanks team"

Sherrika Carridice

February 17, 2023

5  out of  5 rating by Sherrika Carridice
"D’Andre is the best. It was a seamless process"

Nash Rehmann

February 14, 2023

5  out of  5 rating by Nash Rehmann
"Kellie Byers - SF Great Agent & A Team, that is Always There 4 U ! Nash Rehmann 2/13/23 10:00 PM"

G Murray

February 14, 2023

5  out of  5 rating by G Murray
"Superb customer service... Kellie has a great team surrounding her! Shout out to Ms. Regina, such great energy with our recent interaction. I definitely feel valued as a customer! Thanks all!!"

Bobbie Hansteen

February 2, 2023

5  out of  5 rating by Bobbie Hansteen
"Received a quote from D’Andre today. He was so helpful and gave me all the right information . I’m glad i made the switch to statefarm with the help of D’Andre . Ask for him … u won’t be disappointed !"

Kienya Anderson

January 31, 2023

5  out of  5 rating by Kienya Anderson
"I am a first time client with Statefarm, and I can already tell that this was the best decision I’ve made for car insurance! D’andre was great with communication, patience and really worked to find me the best and most affordable quote! Your hard work is truly appreciated!!"

Skylar Burks

January 19, 2023

5  out of  5 rating by Skylar Burks
"Kellie was willing to meet with me at a time that was convenient and very thorough with her explanations of my auto coverage. I am looking forward to working with Kellie and her team!"

Keisha Hicks

January 18, 2023

5  out of  5 rating by Keisha Hicks
"This was one of the best experiences I’ve had since shopping for insurance… Kellie is Awesome! She shows much focus to the betterment of the customers situation and that’s always a plus. Remarkable Customer Service! Thank you, Kellie!"

Michael

January 18, 2023

5  out of  5 rating by Michael
"Kellie is a phenomenal agent and an even better person. She helped me and my business partner get the best insurance coverage for our rental properties at a reasonable price. We'll certainly work with her again."

L. King

November 21, 2022

5  out of  5 rating by L. King
"D’Andre was awesome-I wish I had called for a quote sooner! He quickly gathered the information needed and provided me with Homeowner’s and Auto insurance quotes in a matter of minutes.He was thorough, but efficient in explaining the details of the proposed policies. I can’t believe how much cheaper my premiums are for the same/better coverage: An insurance broker recently quoted me twice as much as my new State Farm policies. I’m so glad that I didn’t give up and found Kellie’s agency!"