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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Leach

March 5, 2026

5  out of  5
rating by Sandy Leach
"I have been with Kellie for years, they have always had my back. Everyone on the team works incredibly fast and treats you like you are a part of the family or a good friend. They never take up more time than needed and make sure you understand everything. Extremely professional. My most recent time working with the team was with Jonathan, he's a great guy, explained everything really well and made it clear he's looking out for me :)"
We responded:
"“Sandy, thank you for your loyalty and for sharing your wonderful experience! We’re grateful to have you as part of our State Farm family and strive to always provide fast, professional, and friendly service. It’s great to hear that Bryan took such good care of you—he truly has our customers’ best interests at heart. We appreciate you and look forward to continuing to serve you!”"
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Maria Glanton

March 2, 2026

5  out of  5
rating by Maria Glanton
"Thank you so much for helping me today Jonathan. A while back I had lost my insurance with State Farm and I was extremely sad about it. State Farm has always offered me the best rates and the best coverage. Jonathan and I spoke several months ago and he assured me that he would reach out as soon as I was able to get insured again. He definitely made that promise and got me the coverage that I needed for my car. He is definitely an exception to the rule when it comes to customer service, I would not have it any other way. Thanks again."
We responded:
"Maria, thank you for sharing this! Losing your car insurance coverage can be really stressful, and we're so glad Jonathan was able to step in and get everything sorted out for you. He genuinely cares about making sure every customer is taken care of the right way. We're happy to have you back and covered at Byers Insurance Agency - State Farm!"
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Tasia Rowland

February 24, 2026

5  out of  5
rating by Tasia Rowland
"Jonathan knows his stuff! Easy switch!"
We responded:
"Hey Tasia! So glad Jonathan made your switch smooth - he really does know his insurance inside and out. We love hearing when the transition process is painless and straightforward. Thanks for trusting us with your business, and if you ever need anything else, we're here for you at Byers Insurance Agency - State Farm!"
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Karen Knight

February 23, 2026

5  out of  5
rating by Karen Knight
"Jonathan was FANTASTIC! I really appreciated his calm demeanor and patience. He walked me through everything thoroughly and answered all of my questions. Highly recommend."
We responded:
"Thanks so much, Karen! Jonathan is absolutely fantastic, and his calm, patient approach really makes navigating car insurance questions so much easier. We're lucky to have him on our team, and it sounds like he took great care of you. So glad you had such a positive experience with Byers Insurance Agency - State Farm!"
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Bianca Jones

February 19, 2026

5  out of  5
rating by Bianca Jones
"Alex and Javan was awesome and made the process very easy."
We responded:
"Thanks so much, Bianca! We're so glad Javan and Alex made everything smooth for you - they're both fantastic at what they do and really care about getting things right. It's exactly the kind of car insurance and life insurance experience we want everyone to have when they work with our team. If you ever need anything else, don't hesitate to reach out. We appreciate you choosing Byers Insurance Agency - State Farm!"
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Donna Holland

February 16, 2026

5  out of  5
rating by Donna Holland
"Javan was amazing. I didn’t understand my bill and he explained it thoroughly. He also took the time out to explain ways that I could save money. I really appreciate his time and professionalism."
We responded:
"Donna, thank you so much for taking the time to share this! Javan is truly one of the best at breaking down insurance details in a way that actually makes sense - we're lucky to have him on our team. It sounds like he gave you the clarity you needed, and that's exactly what we're here for. We know insurance questions can feel overwhelming, so we're glad Javan could help. Thanks for trusting Byers Insurance Agency - State Farm with your coverage!"
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Ezechiel Daos

February 16, 2026

5  out of  5
rating by Ezechiel Daos
"I was on the phone with Jonathan and he made this experience tremendously easy! He stayed with me on the phone throughout the whole process, including when I cancelled my policy with my previous insurance. Very professional, clear, and friendly!"
We responded:
"Ezechiel, thank you so much for taking the time to share this! Jonathan is absolutely fantastic at what he does, and I'm so glad he could walk you through everything and make it feel easy. That's exactly what we're here for - making sure your insurance needs are handled without the stress or confusion. We're lucky to have him on our team! Thanks again for trusting us with your business here at Byers Insurance Agency - State Farm."
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Clarissa Puryear

February 16, 2026

5  out of  5
rating by Clarissa Puryear
"State Farm provided me with excellent service, I worked with Jonathan at the office of Kellie Byers. He was knowledgeable and responsive to my questions and concerns throughout the process as he set up my vehicle policy!"
We responded:
"Clarissa, thank you so much for the kind words! Jonathan is fantastic to work with, and we're so glad he took great care of you. It's reviews like yours that remind us why we love what we do — making sure every customer gets the insurance service they deserve. We're honored to have you as part of the Byers Insurance Agency - State Farm family!"
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Arnold Santos

February 12, 2026

5  out of  5
rating by Arnold Santos
"Gage is awesome! State Farm/kelli Byers is amazing. I am happy to be part of the family. Very good customer service. Thanks for the hard work guys."
We responded:
"Arnold, thanks so much for this! Gage really is the best, and we're so glad he's been taking great care of you. It means the world to us that you feel like part of the family here. Looking forward to being your insurance partner for years to come!"
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Marckist Carraway

February 11, 2026

5  out of  5
rating by Marckist Carraway
"Javan Took Great Care Of Me, Everytime I have to go thru anything He got my back 💪🏾🔥"
We responded:
"Marckist, this made our day! Javan is absolutely the best, and it's clear he's got your back whenever you need him. That's exactly the kind of partnership we want with everyone we work with. Thanks for trusting us with your insurance needs!"
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Shay Albert

February 5, 2026

5  out of  5
rating by Shay Albert
"I was so close to switching car insurance providers but , I had the pleasure of working with Javan, he is the real deal. He answered all of my question fixed some issues that the last person did not do , he has spectacular customer services. He was able to lower my monthly payments after adding a new car and even got life insurance! Thankyou Mr.Brown"
We responded:
"We love hearing this! Javan takes so much pride in making sure every detail is right — so the fact that he caught issues from before, lowered your car insurance payment after adding a new vehicle, AND got you set up with life insurance? That’s just Javan being Javan. We’re glad you didn’t make that switch! Thank you for trusting our team with your auto and life insurance needs."
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Selamawit Geddes

February 4, 2026

5  out of  5
rating by Selamawit Geddes
"I love Javan !!! He helped bring me down from a $700 policy with another insurance company when switching over! He was amazing, very in depth explaining, and reassuring! I would choose to have him as my agent every time!"
We responded:
"Selamawit, thank you so much for choosing us! Going from $700 down to where you are now — that’s the kind of savings that actually changes your monthly budget. Javan is passionate about making sure every client understands their life insurance, and auto insurance coverage inside and out, not just rushing through it. That “in depth explaining and reassuring” part? That’s just who he is. We appreciate you trusting us with your protection and we’re so happy to have you!"
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Jim Paisley

January 30, 2026

5  out of  5
rating by Jim Paisley
"Kellie And her team run an exemplary operation. They are prompt with responses and very easy to work with – this is coming from someone with many policies and 1 million questions regularly. I would highly recommend them for anyone’s personal and business insurance needs!"
We responded:
"Thank you so much for the kind words and for trusting Kellie and the team with your personal and business insurance needs. We truly appreciate working with people who ask questions and stay engaged. That’s how we make sure coverage stays aligned as things change. It means a lot to hear that our responsiveness and ease of working together stood out, especially with multiple policies involved. We’re grateful for the recommendation and look forward to supporting you whenever questions come up."
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Everything about floors

January 29, 2026

5  out of  5
rating by Everything about floors
"Very happy, Jonathan did a great job to me, I definitely recommend"
We responded:
"Thank you so much for the recommendation. We’re glad to hear Jonathan took great care of you and made the process a positive experience. We appreciate you trusting our team with your life insurance and auto insurance needs, and we’re always here if you need anything moving forward."
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Daniel Felver

January 29, 2026

5  out of  5
rating by Daniel Felver
"I originally didn’t want to do it because the rate was higher than my current policy. Jonathan than offered me the benefits and everything that would make it better to switch and he’s been extremely helpful in the journey of my new car. Couldn’t thank him enough for everything he’s done for me, he texted me back faster than my girlfriend does and took care of me. Jonathan will definitely take care of you, no doubt"
We responded:
"Thank you for sharing this and for giving Jonathan the opportunity to walk through the details with you. We know switching auto insurance isn’t always an easy decision, especially when rates change. We’re glad Jonathan took the time to explain the benefits clearly and stayed responsive throughout your new car journey. That level of follow-through matters to us. We truly appreciate your trust and recommendation, and we’re here anytime you need support with your auto insurance."
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Cathy Willingham

January 21, 2026

5  out of  5
rating by Cathy Willingham
"Good news this Evening !!State Farm has always done me justice and they also are doing it again. I like the rates they are good as well so I just wanna say you cannot go wrong with this company."
We responded:
"Cathy, that "good news this evening" energy is exactly what we love to hear! When you've been with us long enough to say we keep doing right by you, that means the world to our team. Great rates and great service — that's what we're here for. Thank you for choosing Byers Insurance Agency - State Farm and for spreading the word!"
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Dylan Cross

January 20, 2026

5  out of  5
rating by Dylan Cross
"Set up property insurance with Jonathan. He was great to work with and got me a policy with quality coverage at a reasonable rate."
We responded:
"Thank you for taking the time to share your experience. We appreciate you trusting our insurance office with your property insurance needs. Jonathan takes pride in making the process smooth and helping customers secure quality insurance coverage at a reasonable rate. We’re glad he delivered that for you, and we’re here anytime you need support with your policy or future insurance questions."
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mahari

January 19, 2026

5  out of  5
rating by mahari
"Javan was very quick and easy which is how all these insurance companies need to be. Perfect thanks."
We responded:
"Thank you for the great feedback. We are glad to hear that Javan made the process quick and easy, because that is exactly how insurance should be. We appreciate you trusting Kellie Byers - State Farm with your insurance needs and look forward to continuing to provide efficient, reliable service whenever you need us."
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awa seck

January 15, 2026

5  out of  5
rating by awa seck
"Jonathan was a great rep. Lovely conversation and has terrific customer service 100/10 highly recommend talking to Jonathan to get the best quote! Thank you Jonathan!"
We responded:
"Thank you so much for the kind words and for taking the time to leave this review. We’re glad to hear Jonathan provided such a great experience and top-tier customer service. Helping customers find the right insurance coverage and a competitive quote is always our priority, and we appreciate you trusting our office for your car insurance needs. Thank you again for choosing Kellie Byers – State Farm."
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Shedonna G Mattox

January 14, 2026

5  out of  5
rating by Shedonna G Mattox
"Javon Thank you for making my experience with State Farm worth the time. You’re attentive and going the extra mile to make sure that I received the best option possible was outstanding. Keep up the hard work."
We responded:
"Thank you so much for your thoughtful review! Bryan truly exemplifies professionalism and dedication, and we’re thrilled to hear he made your experience with State Farm exceptional. Your kind words mean a lot, and we’ll be sure to share them with him. We’re here for you anytime you need us!"
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Charity Olocha

January 13, 2026

5  out of  5
rating by Charity Olocha
"I had the greatest pleasure of Jonathan handing a situation that has been challenge since November 2025. Not only was he professional, but he was personable and compassionate towards my issue. Kelly Byers has a true gem on their hands. Jonathan thank you truly for everything you have helped me with."
We responded:
"Thank you for taking the time to share your experience. We appreciate you trusting us with your insurance needs, especially during a challenging situation. Jonathan’s professionalism and compassion are exactly what we strive to provide every client. Thank you for choosing Kellie Byers – State Farm. We are always here when you need support with your insurance."
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Christopher Shumate

January 13, 2026

5  out of  5
rating by Christopher Shumate
"I’ve had State Farm insure my car for a while now, and I can honestly say that those out at Kellie Byers are awesome! Jonathan was able to navigate me through getting an even better discount than I had been getting before, which is always great. I highly recommend anyone shopping around for car or any other kind of insurance to check them out here!"
We responded:
"Thank you so much, Christopher, for taking the time to leave such a thoughtful review. We truly appreciate you trusting Kellie Byers – State Farm Insurance with your insurance needs. We are glad to hear that Jonathan was able to review your policies, find additional insurance discounts, and make sure your coverage was customized to better fit you. Helping our customers save money while still having the right protection across their insurance is always a priority for our team. Thank you for recommending our agency to anyone shopping for insurance coverage. We value your business and look forward to continuing to serve you with personalized, reliable insurance solutions."
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Susan Silvers

December 29, 2025

5  out of  5
rating by Susan Silvers
"Javon was so helpful. He is a great resource!"
We responded:
"We're grateful to have you as a valued customer and glad Javan could be a helpful resource for you. Your feedback means a lot to us, and we'll make sure to share your compliments with him. If there's ever anything else you need, we're here to help!"
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BARBARA OLIVER

December 16, 2025

5  out of  5
rating by BARBARA OLIVER
"Received a call from Javan B with quoted switched insurance. He was very Knowledgeable and professional with a lot of patience. Thank you very much for your expertise. Great Experience. **New Review Today December 16,2025** Thank you Johnathan for your super service and being Great at what you do. Your recommendations for saving and all you are appreciated!!👏🏻 💐"
We responded:
"Barbara, Thank you so much for your continued trust and kind words! We’re thrilled to hear that Jonathan’s recommendations and service have made a positive impact for you again. He truly appreciates your appreciation and is always here to help you find the best solutions. We look forward to assisting you anytime you need! 🌟👏🏻💐"
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Rafael Rivero

December 16, 2025

5  out of  5
rating by Rafael Rivero
"Jonathan Youngblood was exceptional !! Helpful and looking out for me to make sure I have the best coverage !! Kudos to him and the entire team !!!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled that Jonathan could guide you through your life insurance, vehicle insurance, and renter’s insurance choices, ensuring you feel confident and well-covered. Jonathan truly cares about looking out for each client like family, and it means a lot to hear his efforts made a difference for you. We’ll share your kind words with him and the team—they’ll be motivated by your appreciation! Please don’t hesitate to reach out anytime if you have questions or need assistance down the road."